Terms and Conditions

By utilizing any site, administration, application or item claimed or worked by BrandsPro joining as a customer or client of any service, you consent to be legitimately bound by these terms and conditions of use, including those terms and conditions consolidated by reference. We may reexamine these terms whenever by modifying this posting. You should visit this website page occasionally to check these terms and conditions, since they are authoritative on you.

You recognize and concur that we should have the privilege (however not the commitment) in our sole attentiveness, to pre-screen, decline or take off any project by the client given that its content disregards these terms or is generally offensive or unlawful, disgusting, profane, defamatory, actuates religious, racial or ethnic contempt, or abuses the privileges of others. Activity that is conveyed to our consideration which shows up in our sole judgment to damage the law will be conveyed to the consideration of the best possible experts. You recognize, assent and concur that we may access, save, and reveal your record data and substance if required to do as such by law or in a good faith belief that such access safeguarding or revelation is sensibly important to: (an) comply with the legitimate process; (b) authorize these terms; (c) react to claims regarding any content that abuses the privileges of outsiders; (d) respond to your requests for client administration; or (e) ensure our rights, property, or security of the rights, property, or wellbeing of our clients or the general population.

Services

BrandsPro, offers 100% unique and original design services for its wide customer base.

Request Down payment

Due adjustment will be required toward the finish of the task or when halfway milestones are accomplished. It would be ideal if your Paypal demonstrates a reduced sum for the due balance. This is just a regulatory element to reflect the initial deposit amount. Rebates are not accessible unless beforehand concurred with our colleagues.

Discount Policy

Discounts are just accessible to the actual client for whom the design job was done. No discount is accessible for the firms or for the individuals who order our plan on behalf of other entity. Besides, you might relinquish the privilege to the discount laid out above on the off chance that you ask for extra modifications to any of the initial concepts. You should likewise relinquish the privilege to a discount in the event that you don’t react in a timely way to a notification from us. Moreover, you recognize that you will have no right (express or suggested) to utilize any of the work delivered by us, nor will you have any ownership for or to the same.

Money Back Guarantee

BrandsPro will be liable to a refund if the design provided to the client is not as per the client’s requirements. The refund will only be accepted in case of a genuine reason and until proper explanation is provided by the client.

Copyrights and Trademarks

Any design that BrandsPro has created and is intended for a particular customer is to be used by that particular customer for which it was designed. BrandsPro does not hold any rights to the design made for a customer.

BrandsPro does not record a trademark application for the logos intended for its customer. The customer is allowed to register as a trademark the design made for it by BrandsPro.

If installment for any logo design is not made as per the installment strategies of BrandsPro, then all of client’s rights in and to the logo design made for it, including any trademark property, will instantly return to the company.

BrandsPro warrants that its designs are of its own creation and are not duplicated from or inspired by existing designs or trademarks yet does not warrant that a design will not match any concept of which it didn’t know at the time of its creation or which did not exist before the design was created by BrandsPro.

On the off chance that for some unintentional reason a logo designed by BrandsPro appears to be indistinguishable to another party’s logo, BrandsPro will give a free redraw session with a new logo.

  1. Please read these Terms and Conditions carefully as they will form a contract between us and

you; Your acceptance of which is agreed from the moment you sign our Hosting Agreement, Website Design  Agreement, Website development Agreement, SEO Agreement Or Support Agreement.

 

We have tried to keep these Terms and Conditions brief, easy to understand, and as straightforward as possible. If you have any questions, however, please do not hesitate to contact us.

 

Terminology:

You (‘The Client’)

Us (“BrandsPro” Or “BrandsPro Digital Agency” Or “BrandsPro Digital” Or “The Sticky Solutions”, and hereinafter referred to as ‘the Company’)

The Project the body of work that is being undertaken, normally consisting of several

Connected parts, such as consultation, Graphic design, Website Design, website development, Mobile App Development, SEO, and/or hosting.

 

What do both parties agree to?

 

  1. The Client agrees to:

 

  1. Provide the Company, within a reasonable timescale, everything that is requested from You to complete the Project including

Text, images, and other information.

 

  1. Provide the Company with text and images in the format as stated below (see Photographs and images)
  • Review the Company’s work, provide feedback, and signoff Approval in a timely
  1. Make every effort to adhere to all agreed
  1. Adhere to the payment schedule laid out on our prices page or agreed separately for bespoke
  1. Advise, in advance, of any confidential information to be presented by email, written, or verbally, between both Also, for this to be marked as ‘confidential’ in the Subject of the email, or clearly on any written documents.
  • Provide a minimum of one months’ notice in writing, or by email should you wish to Cancel any

ii. The Company agrees to:

 

  1. Carry out services in a professional and timely
  1. Make every effort to adhere to any deadlines agreed between us and
  • Make a reasonable number of revisions to the design, layout, colors’ etc, until you are

Satisfied with the design concept or such time as both parties feel an agreement is Likely to be reached but no more than 2 major revisions. Additional revisions or design Work outside the scope of the project will be charged separately.

 

  1. Endeavor to complete requested website revisions or updates within 48 hours, wherever Revision entitlement per month is dependent on your support Package – out on our prices page
  1. Maintain up to date skills and knowledge through regular training and
  1. Contact you before the end of the first 12 month period, to discuss the various options Open to you for continuing website maintenance and support and/or

iii. Website Design :

 

  1. All websites are developed to work primarily across all major browsers and platforms including other devices such as mobile phones and touchpad’s. However, the Company Cannot guarantee complete and/or long term compatibility across every major browser, Platform or handheld device due to updates/upgrades by their respective
  1. The Company cannot guarantee compatibility in old or redundant browser

iii.  Database, Application, and E-Commerce Development:

 

  1. BrandsPro cannot take responsibility for any losses incurred by the use of any software created for the client. Whilst every care has been taken to ensure products are problem-free and accurate, the ultimate responsibility lies with the client in ensuring that all software is functioning correctly before use.
  1. Where applications or sites are developed on servers not provided by BrandsPro, the client is expected to provide or seek any information, additional software, support or co-operation pertaining to the server required in order for the application to be correctly Where large applications are to be developed, it is the client’s responsibility to provide a suitable testing environment which is identical to the final production environment.
  • The client is expected to test fully any application or programming relating to a site developed by BrandsPro before being made generally available for Where “bugs”, errors or other issues are found after the site is live, BrandsPro will endeavor (but is not obliged to) to correct these issues to meet the standards of function outlined in the brief.

iii. SEO:

 

  1. BrandsPro cannot take responsibility for any losses incurred by the use of any software created for the client. Whilst every care has been taken to ensure products are problem-free and accurate, the ultimate responsibility lies with the client in ensuring that all software is functioning correctly before use.
  1. Where applications or sites are developed on servers not provided by BrandsPro, the client is expected to provide or seek any information, additional software, support or cooperation pertaining to the

Server required in order for the application to be correctly developed. Where large applications are to be developed, it is the client’s responsibility to provide a suitable testing environment that is identical to the final production environment.

 

  • The client is expected to test fully any application or programming relating to a site developed by BrandsPro before being made generally available for Where “bugs”, errors, or other issues are found after the site is live, BrandsPro will endeavor (but is not obliged to) to correct these issues to meet the standards of function outlined in the brief.
  1. BrandsPro will provide some recommendations at the end of the gap analysis Stage. All input provided needs to be incorporated in order to get indexed.
  1. Should there be more than 40 Man Hours of development effort involved as part of this service; BrandsPro would bill the customer on a time and material basis.

3. BrandsPro would need FTP Access for the current site of the customer.

 

  1. Search engine optimization will only refer to organic growth and will take a Minimum of 4- 6 weeks to
  1. Search engine Marketing would bring more immediate results, should the customer So This is a completely separate activity to SEO and is not related to the

Sub activities connected to SEO.

 

  1. BrandsPro does not guarantee immediate results or top positions in less than 6
  2. Only if all of the BrandsPro recommendations are accepted will there be a Positive Impact on the SEO Failure to comply with even some of them would mean not proper indexing and BrandsPro would not be responsible, should this Be the case.
  1. Service taxes if any would be
  1. A 60-day advance notice is required for termination of the
  1. Terms of Payment
  2. Invoices will be raised based on agreed payment schedules highlighted earlier
  3. 50% payments to be made at the beginning of the work.
  1. It is important that the company receive any information (content) requested within 3-4 Business days in order to stay on
  1. It is important that the company have FTP access to your hosting server and they are willing to resolve any server problems
  1. It is important that the company have access to any web statistics software for your website, your Google campaign,

 

14 WE cannot guarantee a definite number of hits per day, but we are confident you will see a dramatic increase in your online marketing efforts, but you may have to be Patient, results do not happen the day after the website is complete.

 

  1. Prompt payment is required according to the
  1. If the project is in progress and then canceled, the funds paid up until that time are None
  1. No web applications or web scripting are included in this project, if you wish to receive these services they must be discussed
  1. Force Majeure: As applicable for the Software
  1. The above costs do not include the cost of travel, boarding, and lodging that might be incurred during the system study, design, and implementation These Expenses will be charged to the client on actual expenses incurred if any.
  1. The costs do not include the hardware costs and also do not include the costs of the backend databases/software that will have to be purchased to support the developers.

21 This project cost will include BrandsPro services for up to 6 months from the start

Date. After that time you may elect to continue to improve your online marketing program via my services at a rate determined at that time or terminate them. The website

We Will start producing results within 5-6 months of finalization and full results will not be realized until 6-9 months.

 

iv.  Payments and Contract Lengths:

 

  1. All payment schedules can be found on our prices page or will be agreed upon separately for bespoke
  1. The company has the right to charge the client up to 85% of the total web development Costs, should the client cancel the website agreement after the design concepts have Been agreed upon but prior to the website going live. The scale of the charge will be Dependent on what stage the project is at when the cancellation takes
  • Once the site goes live any early cancellation of your standing order during the first 12 Months will be deemed a break in In this case you would be liable for the Balance of the contract to be paid with immediate effect plus an admin fee (The

Admin fee covers the time taken to discover the cancellation, generating an invoice and Posting)

 

  1. Alterations to standing order mandates to reflect new or changed contracts are the Sole responsibility of the Overpayments to the Company as a result of not

Updating a standing order mandate will not be reimbursed to the Client. Underpayments or missed payments, however, shall be backdated to the point at which the underpayment or missed payment was discovered and the Client shall be Responsible for bringing their account up to date within a reasonable period of time.

 

  1. Contract lengths are normally 6 months unless agreed beforehand between the Clients and The Company requires a minimum of 30 days’ notice to cancel a

Support or hosting contract.

.

v. Photographs and Images:

 

  1. Any images or photographs that you supply should be in digital format, usually, no Smaller than 1024×768 pixels, with a suitable resolution that will allow them to be Resized and used on Traditional paper photographs requiring scanning are Acceptable, however, there may be additional costs incurred due to time spent Scanning and retouching the images. This depends entirely on the project and the Number of images involved.
  1. Any images that the company are asked to obtain from third party photographers or Stock photography will be charged as an additional
  • The Client guarantees that any elements of text, graphics, photos, designs, Trademarks, or other artwork furnished to the Company for inclusion in their website, or Other design, are owned by the Client, or that the Client has permission from the Rightful owner to use each of these elements, and will hold harmless, protect,

Indemnify and defend the Company and its subcontractors from any liability (including Solicitors fees and court costs), including any claim or suit, threatened or actual, Arising from the use of such elements furnished by the Client.

 

  1. Evidence of ownership or permissions may be requested by the
  1. The Copyright:

 

  1. After the initial 6 month period, copyright is automatically assigned as follows:
  1. The Client will own, or have express permission to use, the text files, images, graphics and any visual elements, video or sound bites, that you may have sent to us to use in Connection with the
  • The company will maintain copies of all the files used in connection with your project and if you require a disc copy of all the files used in connection with your project, then The Company will be happy to supply this to Copies of the website files are Maintained by us for a reasonable time (usually at least one year), and if you are Hosting with us, then files are maintained both locally and on external servers.
  1. The copyright to the markup, CSS files, other code that may have been used by us for You or certain images that the company may have supplied to or for you are licensed

To you in connection with this web design project, and will be licensed solely to the Domain name on which the website files reside. If you own the domain name, then you Own the copyright.

 

  1. At the bottom of the website page(s) after payment has been completed, usually it will Say Copyright and the name of your business or The company does however Reserve the right as the Company responsible for the design and/or development to Place a small and unobtrusive link at the bottom of your website, thereby not hindering Or distracting from your own website design.
  2. As the design company the company also reserve the right to display and link to your Completed project as part of our portfolio, and to write about the project on other web Sites, in magazine or e-zine articles, books, written or digital publications of any design And Please inform us in advance of the website going live if you DO NOT want Us to add your site to our portfolio of work.

vii.  Hosting:

  1. To ensure superior levels of reliability and performance, all our clients’ websites are hosted on a high-speed, state-of-the-art managed dedicated server which utilizes a guaranteed minimum uptime service availability level of 99.95%. Details of the exact Specifications of our servers are freely available to all our clients and will be given upon Request.

viii. Liability:

  1. The company will not be held liable for any missed launch date or deadline if the

The client has been late in supplying materials or has not approved or signed off work on time, at any stage.

 

ix. Confidentiality:

 

  1. The Company adheres to all national and EU data protection, data transfer, data retention, and confidentiality regulations and always stores data sent to us in a secure Manner within our security policy.
  2. General:
  1. A website will not launch until a standing order or BACS payment has been set up, unless a special agreement has been reached in
  1. Additional costs for extra features and/or additional design costs, not covered by our Standard packages will be agreed upon and invoiced before the website goes See

For a list of charges.

 

  • If the Client does not respond to the Company’s request to discuss or choose ongoing Support options, the client will automatically be placed on what the company feels is the most appropriate support
  1. A small admin fee is payable for switching the client to another hosting

 

  1. Hosting only clients will be charged at our normal hourly rate for any further changes or updates to their
  1. There may be an additional fee for any design changes requested after the initial Agreed design has been signed
  • The Company is not responsible for writing or inputting any text copy unless this has been specified by the
  • If you are hosting the website elsewhere, the Company cannot guarantee that the Website is fully compatible with all hosting provider’s server operating systems, especially any contact forms, database-driven websites,
  1. If the website is to be hosted elsewhere, then you will still pay the same monthly fee as
  1. The company does not offer any technical support for any other website hosting Company that you may choose (if you elect not to host the website with us).
  1. The company cannot guarantee that the functions contained within any web page (or Part of your website design), will always be error-free, and therefore the company will Not be liable in any way whatsoever to you for any third party damages, including lost Profits, lost savings, or other incidental, consequential or special damages arising out

Of the operation of or inability to operate this website and any other web pages, even if you have advised us of the possibilities of such damages.

 

  • If any provision of this agreement shall be unlawful, void, or for any reason Unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining

Just the same as a fine, you cannot transfer this contract to anyone else without our Consent or permission.

 

  • This contract remains in force and need not be
  • Although the company have tried to keep this contract language simple, the intentions Are serious, and the contract is a legal document under the exclusive jurisdiction of

Law and Courts.

 

Changes to these Terms and Conditions:

 

BrandsPro reserves the right to add, delete, or modify any provision of these Terms

And Conditions at any time without notice. Failure to receive notification of a change does not make those changes invalid.

 

11. Payment for services

 

  • Payment: At the start of the development process for your company website, you need to pay us 50% of the total development costs, the remaining balance of 50% will be given upon the completion of the We will start the development immediately upon receiving of the initial payment.

 

 

Payment Gateway.

We are using Instamojo And Razorpay payment gateway client can use their credit card, debit card internet banking. Option to pay online or invoice-based payment.

 

Service Charges.

As per Indian government regulations, some of the payment requires service tax. The client will be informed by mail of such payments.

BrandsPro’s Terms and Conditions for online payments are subject to change at any Each transaction shall be subject to the specific Terms and Conditions that were in place at the time of the transaction.

Refund Policy

Our refund policy has been devised to define the situations under which BrandsPro will provide a refund, the procedure for claiming a refund, and the responsibility of BrandsPro Digital Agency in circumstances resulting in such a claim. By registering for any of our services you are declaring that you accept and agree with all the terms and conditions outlined in the refund policy.

All the information that we collect is utilized for bettering our website’s content, to notify the clients about our website updates, or to look into the problem with their request. In case you do not want to receive an email from us in the future, please inform us by writing to us either through e-mail or letter.

Coverage & Scope

  • Our refund policy covers the refunds by BrandsPro Digital Agency and/or a website owned and managed by BrandsPro a creative digital agency in India.
  • This policy does not have any application for companies that are not owned or controlled by BrandsPro or for persons not employed or managed by BrandsPro. This includes any third-party service and/or product providers bound by contract and also, any third-party websites to which BrandsPro’s website link.

Filing a Complaint

  • At BrandsPro a creative digital agency in India we take every project with the final product insight. It is as much our responsibility as the clients. So, we believe that every effort should be made to reach a solution that is fully acceptable reciprocally in case of any situation where dissatisfaction related to services comes. Only when things are completely out of hand that a refund should be considered.
  • Our final aim is to come to a mutually acceptable solution. Even then if for some reason you are not satisfied and think about going for a refund claim, it is our request that you take out a few precious minutes to write to us at info@brandspro.in for a final dialogue prior to requesting a refund.
  • Only if we are unable to reach a common ground with you after talks should a refund claim be filed.

Eligibility for refund

At BrandsPro a creative digital agency in India every project is important to us and we make sure that we handle each project with utmost care and professionalism. Our aim is to provide the results as per the terms and conditions of the proposal. However, despite every measure if the client is not satisfied with the results and chooses to go for the dispute resolution process, we consider refund requests as per the following program in which our services and refund policy related to each service is very clearly listed:

Website Design

  • Full refund: In cases where the project has not been started or if the initial design style has not been approved. The Full Refund policy will initiate after receive the upfront payment date and will take 30 days to refund the amount.
  • Partial refund: If there is a failure to deliver as per our delivery policy after the approval of the initial design style. The partial refund will be in proportion to the work completed.
  • No refunds: If the project has been completed and uploaded on the server.
  • No refunds: If the project is 50 % completed and the client requires to upload the source code to his server.
  • No refunds: Legal action will take or a 10-time charge will be applicable when you selling source code to another client.
    (If you are registered as our reseller program then this condition is not applicable).
  • No refund: For the time that the services have already been provided. If the client is not satisfied with any level of work, he must immediately bring it to the notice of our project manager and ask for any discounts for the work loss. Any negotiations at a later date will not be entertained.
  •  

Web Programming/Development/Mobile app development

  • Full refund: If the project has not been initiated.
  • The amount will be calculated by BrandsPro takes into account the proportion of the project completed and the proportion yet to be completed as per the pre-defined scope of the project.
  • Partial refund: If there is a failure to deliver as per our delivery policy after the approval of the initial scope. The partial refund will be in proportion to the work completed.
  • No refunds: If the project has been completed and uploaded on the server.
  • No refunds: If the project is 50 % completed and the client requires to upload the source code to his server.
  • No refunds & Legal Action: Or take or a 10-time charge will be applicable when you selling source code to another client. (especially in Banking, AePS, DMT, Project).
    (If you are registered as our reseller program then this condition is not applicable).
  •  

Dedicated Hiring

NOTE: BrandsPro delivery commitment is subject to:

  • Full refund: If the project has not been initiated by the programmer/ designer/ expert or any other resource and/or staff.
  • Proportionate refund: In accordance with the amount of work done till the time client decides to cancel the order.
  • No refund: For the time that the services have already been provided. If the client is not satisfied with any level of work, he must immediately bring it to the notice of our project manager and ask for any discounts for the work loss. Any negotiations at a later date will not be entertained.

Applicability of the Delivery Policy

NOTE: BrandsPro delivery commitment is subject to:

  • A project is not taken to be void unless the agreed-upon payments are clear.
  • A refund policy is not applicable if the required information for the successful completion of the project is not given to us at the proper time. If there is a delay or failure in the completion of the project due to improper communication from the client, it cannot be attributed to BrandsPro.
  • If the information provided by the client is incomplete and/or complete information regarding the project is not provided at the initiation of the project, BrandsPro is not liable to follow its delivery or refund commitments.
  • There is no provision for compensation for the delay of delivery under any conditions, until and unless there is an agreement signed with a penalty clause for delay in delivery.

Limitation of Liability

BrandsPro’s liability is bound by the value of the chunk of the project (as per our proposal) which remains incomplete at a given point in time. BrandsPro is not obligated for losses due to the services provided/ not provided or the delay in the same at any point in time. The liability to refund holds only if the project has been canceled by the client and such cancellation has been communicated to BrandsPro in writing.

Processing of Refunds

The partial refunds will be processed and mailed within 90 business days of the date of cancellation and will be brought about using the method of payment agreed upon at the beginning of the project ie; refund by check or refund by credit card.

And The full refunds will be processed and mailed within 180 business days of the date of cancellation and will be brought about using the method of payment agreed upon at the beginning of the project ie; refund by check or refund by credit card.

Changes

BrandsPro may at any time, without prior notice under its sole discretion, amend this policy from time to time. You are therefore requested to review this policy periodically. Your continued use of the BrandsPro Digital Agency website after any such amendments automatically implies your acceptance of the same thereof.

Contacting us regarding our refund policy

If you have queries or suggestions regarding our refund policies kindly email us at info@brandspro.in

Support Duration:
All website development project has 6-months of free support included with the date of source code delivery.
After 6 months you can extend this with our paid plan.


All disputes hereunder shall be resolved in the applicable state Uttar Pradesh district Firozabad. 

Delivery timeline

 

The standard delivery for any services is 1 month or as per the agreed proposal.

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